Privacy at Chiang Mai Property
This page describes what we actually hold, where it is stored and how to reach us about it. It is written from the database and the code, not from a template, so it is shorter than most policies and every sentence in it is something the product does today.
Reaching us
For anything about your personal data — to see it, correct it, or have it deleted — write to privacy@chiangmai-property.com. We answer within 30 days.
Chiang Mai Property, 432, 9 Chiangmailand Rd, Tambon Chang Khlan, Mueang, Chiang Mai 50100, Thailand.
If you only browse
Browsing does not create an account and we do not run advertising or analytics trackers on these pages. Maps are served by Google Maps and images through a content delivery network, so those providers see the request your browser makes to them, including your IP address.
If you write a review
The review form asks for your email address and keeps it with the review. We use it to tell one review from another and to contact you about what you wrote. It is not published beside your review.
If you have an account
We hold the email address you signed up with, the role you chose (renter or buyer, agent, or owner), and anything you save while signed in — favourites, saved searches and enquiries you send to agents. Agents and agencies additionally hold a professional profile and any verification documents they upload.
Identity documents, for immigration reporting only
Thailand requires the occupier of a residence to report a foreign guest to immigration. Where we file that report on a landlord’s behalf, we hold what the filing needs: name, date of birth, nationality, passport number and, temporarily, an image of the passport page. Visa details are held where a tenancy needs them.
The passport image is deleted automatically. Once a report is filed the image is marked for deletion after 24 hours, and a job that runs once a day removes the file. Nothing else in the product deletes itself on a timer, so this is the only retention period we state.
These documents are reachable only by the agency acting for the property. They are never part of a public page.
People who have never used this site
Some property listings reach us from public posts elsewhere. Where a post names the person offering the property, we keep what identifies the source of the listing so we can attribute it and answer questions about where it came from. That means we may hold a small amount of information about you even though you have never visited or signed up.
If that is you, write to privacy@chiangmai-property.com and we will remove it.
Where it is stored
Our database and files are hosted with Supabase in Tokyo, Japan. The site itself is served from Singapore by Vercel. Images are delivered through a content delivery network. Uploaded documents sit in private storage that is not reachable by a public link.
Your rights
You can ask us what we hold about you, ask us to correct it, ask us to delete it, and object to us holding it. Write to privacy@chiangmai-property.com. We answer within 30 days, and we do not charge for it.
Changes
This page changes when the product does. It was last rewritten on 31 August 2026.